Privacy Policy
PRIVACY POLICY
Effective Date: March, 2026
Overview
Stact Wellness Inc. (“Stact”, “we”, “our”, or “us”) respects your privacy and treats your personal information with the importance it deserves.
We are committed to protecting your information and handling it responsibly. We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
This Privacy Policy explains how we collect, use, store, process, and protect personal information when you interact with our website, purchase our products, or otherwise engage with our services (collectively referred to as the “Services”).
Information We Collect
Providing personal information is voluntary. However, if certain information is not provided, we may not be able to provide our products or services.
Information You Provide
When you interact with our website or place an order, you may provide:
Account Information
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Name
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Email address
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Password
Contact Information
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Billing and shipping address
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Phone number
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Email address
Order Information
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Purchase history
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Shipping details
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Customer support inquiries
Payment Information
Payment information is collected during checkout and processed by secure third-party payment providers. Stact does not store full payment card numbers and does not have access to complete card information.
Communications
Information you provide when contacting us for:
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Customer service
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Product questions
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Feedback
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Surveys or forms
Marketing Preferences
Preferences regarding receiving marketing emails or promotional messages.
Information Collected Automatically
When you visit our website, certain information may be collected automatically.
Device Information
Examples include:
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IP address
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Browser type
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Device type
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Operating system
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Language settings
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General geographic location (city or region)
Website Usage Data
We may collect information about how visitors interact with our website, including:
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Pages visited
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Time spent on pages
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Navigation paths
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Referring websites
This information may be collected through cookies, analytics tools, and log files.
How We Use Your Information
We use personal information for the following purposes.
Providing Our Services
Including:
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Processing orders
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Shipping products
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Managing customer accounts
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Providing customer support
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Communicating order confirmations and updates
Improving Our Services
We may use information to:
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Improve website performance
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Develop new products
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Understand customer preferences
Communication
We may send communications such as:
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Order confirmations
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Shipping updates
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Customer service responses
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Administrative notifications
Marketing
With your consent, we may send:
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Product updates
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Promotional emails
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Educational content
You may unsubscribe at any time.
Security and Fraud Prevention
Information may be used to detect, investigate, and prevent fraudulent or unauthorized activity.
Legal Compliance
We may process information when required to comply with legal obligations.
Sharing Personal Information
Stact does not sell personal information.
We may share personal information with trusted third parties only when necessary to provide our services.
Examples include:
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Payment processors
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Shipping and fulfillment providers
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Website hosting providers
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Customer support platforms
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Email and marketing service providers
These providers are contractually required to safeguard your information.
We may also disclose information if required by law or to protect our legal rights.
Your Privacy Rights
Depending on your location, you may have rights including:
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Access to your personal information
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Correction of inaccurate information
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Withdrawal of marketing consent
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Request for deletion of personal information
Requests can be submitted by contacting:
We may request verification of identity before fulfilling requests.
Data Security
We maintain reasonable safeguards designed to protect personal information.
However, no online system can guarantee complete security.
Children’s Privacy
Our products and services are not intended for individuals under 18 years of age.
If we become aware that personal information from a minor has been collected without parental consent, it will be deleted.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal and operational requirements.
Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised effective date.
Contact
For privacy questions or requests:
Email: ask@stactwellness.com
