Stact Return Policy

At Stact, we believe health compounds over time. Our goal is to create products that genuinely support strength, energy, and long-term vitality. We take the quality of everything we produce seriously, and we want you to feel confident when trying Stact Longevity+.

At the same time, since Stact Longevity+ is a nutritional product, there are certain limitations on returns once a product has been opened. The policy below reflects a balance between fairness to our customers and maintaining the safety and integrity of our products.

First Order Support

If your first order of Stact Longevity+ does not feel like the right fit, please contact us within 30 days of delivery. Our team will work with you to understand your experience and help make things right. This may include guidance on usage, a replacement, or a refund at our discretion.

We believe in standing behind what we make and treating our customers with respect.

Unopened Product Returns

Unopened and unused products may be returned within 30 days of delivery for a full refund of the purchase price.

To qualify for a return:

  • The product must be unopened and in its original condition
  • The return request must be made within 30 days of delivery
  • Proof of purchase may be required

Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or if you received the wrong item, please contact us within 7 days of delivery, and we will resolve the issue promptly.

Subscription Orders

Subscription orders may be cancelled or adjusted at any time before the next shipment is processed. Once an order has shipped, it falls under the standard return policy above.

How to Request a Return

Please contact our support team with your order number and a brief description of the issue.

Email: ask@stactwellness.com

Our team will respond with the next steps and return instructions if applicable.

A Note from Our Founder

Stact was built on the belief that taking care of your health should be simple, consistent, and grounded in real science. If something about your experience with Longevity+ doesn’t meet your expectations, we encourage you to reach out. We take that feedback seriously and will always do our best to make things right.

Thank you for being part of Stact.